Privacy Policy

PRIVACY POLICY

This Privacy Policy describes how www.bhojyo.com (“the Site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

We refer to any information that can uniquely identify an individual as “Personal Information.” Below is a summary of what we collect and why.

Device Information

  • Examples: Browser version, IP address, time zone, cookie information, pages viewed, search terms, and site interactions.

  • Purpose: To ensure the Site loads properly and to perform analytics to improve your browsing experience.

  • Source: Collected automatically using cookies, log files, and analytics tools.

  • Disclosure: Shared with our processor Shopify and analytics providers such as Google Analytics.

Order Information

  • Examples: Name, billing address, shipping address, payment details (including Razorpay or other payment gateway tokens), email address, and phone number.

  • Purpose: To process orders, arrange shipping, issue invoices or confirmations, screen orders for potential fraud, and communicate regarding your order.

  • Source: Collected directly from you during checkout.

  • Disclosure: Shared with Shopify, Razorpay, Shiprocket, and marketing partners such as Meta (Facebook/Instagram) and Google Ads, only to the extent necessary for order fulfillment or marketing consent.

Customer Support Information

  • Examples: Name, contact information, order details, and communication records.

  • Purpose: To assist with queries, returns, or complaints.

  • Source: Collected directly from you.

  • Disclosure: Shared with customer service and logistics partners solely for resolution purposes.

Sharing Personal Information

We share your information with third-party service providers who help us operate our business and fulfill your orders. These may include:

We may also disclose information if required by law or to protect our legal rights.

Behavioural Advertising

We use your personal information to show you targeted ads or marketing content we think you’ll find relevant.

  • We use Google Analytics and Meta (Facebook/Instagram) Adsfor analytics and remarketing.

Using Personal Information

We use your personal information to:

  • Provide, personalize, and improve our services,

  • Process transactions, fulfill orders, and manage returns,

  • Communicate updates, offers, or product information (where you’ve consented), and

  • Ensure website security and prevent fraud.

Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data by contacting us (see “Contact” section below).

Cookies

A cookie is a small text file stored on your device when you visit our website.
We use cookies to:

  • Maintain your shopping cart and checkout process,

  • Analyze browsing behavior to improve site performance, and

  • Show relevant marketing content.

You can manage or disable cookies via your browser settings. Please note that disabling cookies may affect certain website functions.

Do Not Track

Currently, there is no uniform industry standard for responding to “Do Not Track” signals, and we do not alter our data collection practices in response to such signals.

Security of Information

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, misuse, or loss. However, no online system can be guaranteed 100% secure.

Your Rights (India & International)

You may request to:

  • Access, update, or correct your information,

  • Withdraw marketing consent, or

  • Request deletion of your data (where applicable).

To exercise these rights, contact us at bhojyocafe@gmail.com

For users in the EEA, we rely on consent or contractual necessity as the lawful basis for data processing. Data may be transferred internationally for processing (e.g., Shopify servers in the U.S. and Canada).

Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The latest version will always be available on this page.

Contact Us

Company Name: Bhojyo Cafe
Brand Name: Bhojyo
Registered Address: Sri Rama colony; Ramanthapur; Hyderabad; Telangana 
Pincode: 500013
Email: bhojyocafe.com
Customer Support Hours: Monday – Friday, 10 AM – 6 PM IST